INFORMATION TABLE OF CONTENTS:

1. CONTACT INFORMATION
Please feel free to contact us by mail or email:

Birolius Editions
1880 Saint Clair Avenue
Saint Paul, MN 55105
U.S.A.

Webmaster@birolius.com

All email will be responded to promptly, within three days.

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2. ORDERING OPTIONS
A. Ordering through the website, using a credit card:

Visa and Mastercard only. Birolius Editions uses industry-standard, secure SSL encryption for its credit card transactions. Our site is hosted by Yahoo! Stores, which constantly updates its encryption methods. Simply click on the 'Order' boxes of items you would like to order, and when you are ready, choose 'Show Order' from the menu on the left-hand side of the page, and proceed from there.

B. By mail, using a check or money order:

For the convenience of those ordering from within the U.S., Birolius Editions also accepts orders by mail, with a personal check or money order made payable to 'Birolius Editions'.

Please note that only the Art of Fugue CD and the various printed music scores are available by mail. Downloads of MP3 music files and music scores in PDF format are only available through the website, by credit card.

In your letter, please indicate:

  • Items and quantities desired,
  • Tax (add 6.5% for shipping addresses in MN, 7% in Minneapolis or St. Paul),
  • Shipping method and amount (see below at section number 3),
  • Total,
  • Name (please type, or print in block letters),
  • Full shipping address (please type, or print in block letters), and
  • Daytime telephone number, for contact concerning your order.
If you wish, you may calculate the total for your order by clicking on the various items you wish to order as if ordering through the website, then going to 'Show Order' to fill in the requested information. Make a note of the items, tax, and total for your letter, and then simply return to the home page, without checking out your order by credit card.

C. By phone, using a credit card:

Birolius Editions does not accept orders by phone, using a credit card.

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3. SHIPPING OPTIONS
Shipping entire order within the U.S.:

  • $3.50 for 4th Class Mail
  • $7.00 for Priority Mail
Shipping outside U.S.:

$10.00 for Air Mail

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4. REFUND POLICY
If items are received in damaged condition, or if found to be otherwise defective, please return them to the Birolius Editions address (found above at section number 1) for a full refund or exchange. Returns must be received within 90 days of the original order date to be refunded. Be sure to include your full name, address, credit card information (state Visa or Mastercard, card number, exact name on card, expiration date), and original order number if possible.

Please note: if you find your CD player has difficulty playing the discs, it is possible your CD player is becoming worn out. In this circumstance, we ask you to please try the discs on another, more current CD player first, before returning them.

If you are having difficulty downloading PDF or MP3 files, please see the next section immediately below.

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5. PDF AND MP3 DOWNLOADING HELP
A. To download any of the free MP3 files offered on the Birolius website, first right-click on the link, and then choose 'Save Target As...' from the menu that appears. Then choose where to save it on your hard drive or elsewhere. (To be able to listen to the file, see note D. below.)

B. You may need some time to complete the downloading process, depending on the speed of your modem. You do not need to download all the files you have ordered at once, or even in the same session. You can come back to the website anytime later, go to the 'Show Order' page, and finish downloading. You will need to re-enter your order number and credit card number used for the original order.

If the download process is interrupted or fails, you may try again until it works. You may also try again on another day, re-entering your information as mentioned above.

C. To be able to download PDF files, you will need to already have downloaded Adobe Acrobat Reader onto your computer, available free from:
D. The following free programs will enable you to listen to MP3 music files on your computer. Please note: Your computer must be enabled with a sound card and speakers to listen to music files.
For WINDOWS (PC):

For MACINTOSH:

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